PRIVACY AND SECURITY POLICY
Our company may collect personal data for various purposes. Below, it is explained how and in what manner personal data is collected, and how these data are protected.
By filling out various forms and surveys on membership or our online store, members provide certain personal information (such as name, company information, phone number, address, or email addresses) which is naturally collected by our online store.
Our company may send campaign information, details about new products, and promotional offers to our members from time to time. Members can choose to receive or not receive such information during the registration process, and can also change this choice in the account information section after logging in or notify us through the link in the information message received.
Personal information transmitted electronically to our online store by our members during the confirmation process through the online store or via email will not be disclosed to third parties beyond the purposes and scope determined by the “User Agreement” made with our members.
To identify system-related problems and quickly resolve any issues or disputes that may arise regarding the service provided; our company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general way and collect comprehensive demographic information.
Our company does not share the information requested for membership purposes and scope with individuals or organizations. Personal information may be used to contact the user when necessary.
Our company is committed to keeping confidential information strictly private and confidential, considering it as an obligation of secrecy, and taking all necessary measures and care to prevent the entire or any part of confidential information from entering the public domain or being unauthorizedly used or disclosed to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping from metalartistanbul.com. Your credit card information is never stored in our system.
When you enter the transaction process, there are two things to notice to know that you are on a secure site. One is a key or lock icon at the bottom of your browser. This indicates that you are on a secure web page, and all your information is encrypted for protection. This information is only used during the sales transaction process and used in accordance with the instructions given. During the shopping, the information related to the credit card used is encrypted and sent to the relevant bank with the 256-bit SSL (Secure Sockets Layer) protocol independently of metalartistanbul.com for questioning. If the availability of the card is confirmed, the shopping continues. Since no information about the card is viewed or saved by us, it prevents third parties from obtaining this information under any circumstances.
The reliability of the payment/invoice/delivery address information of orders given online with a credit card is audited against credit card fraud by our company. Therefore, for first-time customers placing an order from our shopping sites, it is necessary to confirm the accuracy of financial and address/phone information before the orders can proceed to the supply and delivery stage. If necessary, the customer is contacted with the credit cardholder or the relevant bank for the verification of this information.
You can access all the information you provided when you became a member and change it only by you. If you securely protect your member login information, it is not possible for others to access and change information about you. For this purpose, during membership transactions, it operates within the 256-bit SSL security area. This system is an international encryption standard that cannot be broken.
Internet shopping sites with a helpline or customer service, open address, and phone information are more preferred today. In this way, you can get detailed information about all the issues on your mind, and you can obtain more reliable information about the reliability of the company providing online shopping services. Note: We recommend paying attention to the presence of the company’s open address and phone on internet shopping sites. If you are going to shop, note down all phone/address information of the store where you bought the product before shopping. If you don’t trust, call before shopping for confirmation. All information about our company and the location of the company is specified on our online shopping site.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our company may link to other sites, including the metalartistanbul.com website. Our company is not responsible for the privacy practices and content of sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The privacy policy principles in this agreement are only related to the use of our online store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases mentioned below, our company may disclose user information to third parties outside the provisions of this “Privacy Policy”. These situations are limited to;
- Mandatory situations brought by legal rules enacted and in force by the authorized legal authority such as Law, Decree Law, Regulation, etc.
- Cases where information is requested from users by the competent administrative and judicial authorities in accordance with the procedures and principles specified by the “Membership Agreement” and other contracts concluded by our store with users in order to fulfill the requirements of the contracts and to implement them.
- Cases where it is necessary to provide information to protect the rights or security of users.
EMAIL SECURITY
In emails sent to our customer service regarding any of your orders, never write your credit card number or passwords. The information in emails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your emails under any circumstances.
BROWSER COOKIES
Our company can obtain information about users visiting our online store and their use of the website by using a technical communication file (cookie). These technical communication files, sent by a website to the user’s browser, are small text files stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times they visit it, and how long they stay on the site, and helps to generate dynamic advertisements and content for users on user pages specially designed for users. The technical communication file is not designed to receive data or any personal information from your main memory or email. Most browsers are designed to accept the technical communication file initially, but users can change their settings to block the technical communication file or to give a warning when the technical communication file is sent.
Our company may change the provisions of this “Privacy Policy” at any time by publishing it on the site or by sending an email to users. If the privacy policy provisions change, they will be effective on the date they are published.
For any questions and suggestions regarding our privacy policy, you can send an email to info@metalartistanbul.com. You can reach our company with the contact information below.
Company Name: Metalartistanbul
Email: atolyeelit@gmail.com
Phone: +90 541 477 79 47
